Privacy Policy
Introduction
Welcome to SellerScape.io. We are committed to safeguarding your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, store, and protect information, including sensitive data from third-party marketplaces. By using SellerScape.io, you agree to the terms described below.
Updates to this Privacy Policy
We may revise this Privacy Policy to reflect changes in our services, to incorporate user feedback, or to comply with Indian law. Any changes will be reflected in the “last updated” date at the top of this document. Your continued use of the Platform will be governed by the then-current Privacy Policy.
Local Laws May Override This Policy
If local laws require stricter protection of your Personal Data, those laws will supersede this Privacy Policy. Additionally, specific provisions of this Privacy Policy will only apply when permitted by local law.
1. Information We Collect
A. Information You Provide
- Account Information: When you create an account, we collect information such as your name, email address, and contact details.
- Billing Information: For payment purposes, we collect billing information via secure third-party providers, who handle your data in compliance with industry standards.
B. Information Collected Automatically
- Log Data: We gather information about your interactions with our website, including IP address, device details, and browsing activity.
- Cookies and Tracking Technologies: We use cookies to personalize your experience and analyze website usage. You can manage your cookie preferences through browser settings.
C. Information from Connected Marketplaces and Vendors
When you connect your SellerScape.io account to third-party marketplaces, we may access data to facilitate dropshipping automation, such as:
- Customer Information: Names, addresses, and contact details needed for order fulfillment.
- Order and Inventory Data: Information on listings, sales transactions, and inventory levels.
- Pricing and Discount Data: Details on pricing, discounts, and promotions.
We handle this data strictly to support the services we provide and store sensitive data, including customer information, in an encrypted format. Access is limited to authorized personnel only, ensuring compliance with privacy regulations regarding Personally Identifiable Information (PII).
2. How We Use Your Information
We use the information collected to:
- Operate and improve our Services.
- Process orders, manage inventory, and optimize fulfillment workflows on your behalf.
- Communicate with you regarding account updates, service information, and support.
- Ensure compliance with applicable laws, enforce our Terms of Service, and protect our users.
3. How We Share Your Information
We only share information in specific circumstances:
- Service Providers: We may share data with trusted third parties who provide services such as payment processing, analytics, and customer support, subject to confidentiality agreements.
- Marketplace and Vendor Integrations: When you connect with third-party marketplaces or vendors, necessary data (like inventory and order information) may be shared between SellerScape.io and these platforms to support integrations.
- Legal Requirements: We may disclose data to comply with legal obligations or protect our rights, users, and services.
Note: SellerScape.io does not sell or rent customer data, including marketplace-sourced customer information, to any third party.
4. Data Security and Encryption
We take your data security seriously. Sensitive data, including customer information from marketplaces, is stored in an encrypted format to protect against unauthorized access. We follow industry standards for encryption and data protection to secure your data during transmission and storage.
In addition, we comply with applicable privacy regulations for handling Personally Identifiable Information (PII). Our data storage and processing practices are designed to meet the requirements of laws such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), where applicable.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your data:
- Access: Request access to the personal data we hold.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of certain data, subject to legal and operational constraints.
- Restriction and Objection: Restrict or object to certain processing activities according to applicable laws.
6. Data Retention
We retain information as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.
7. Handling Customer Data from Third-Party Marketplaces
We handle customer data from third-party marketplaces with strict confidentiality:
- Order Processing: Customer information (such as names and shipping addresses) is used solely to facilitate order fulfillment.
- Data Minimization: We collect only the information needed to fulfill operational requirements.
- PII Compliance: We process customer data in compliance with applicable PII regulations to protect privacy and confidentiality.
We advise you to also maintain proper data privacy practices and comply with marketplace policies and regulations while using SellerScape.io to process customer data.
8. Links to Other Websites
Our site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect data from children. If we become aware of any data collected from a child under 13, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or to meet legal requirements. Any significant updates will be posted on our website, and we may notify you via email.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
717-721 North Plaza, Motera, Ahmedabad,
GJ, India – 382424